Fractional Technical Operations Leadership
Operational stability before delivery risk becomes visible.
Operational stability before delivery risk becomes visible.
Your engineering team is fighting fires instead of building the product.
Your company is scaling. The team is growing. The product is moving. But underneath all of it, the operational layer is falling apart.
Builds break and nobody owns the fix. Deploys depend on one person. Cloud costs drift without oversight. Security and access controls have grown without discipline. Release operations are fragile.
Your senior engineers and technical leaders are spending their time on operational firefighting.
Every hour they spend on infrastructure, access requests, vendor management, and broken pipelines is an hour they're not spending on the product.
The longer this gap stays open, the more it shows up as delivery risk, burned runway, and lost engineering capacity.
I own the operational layer underneath product delivery.
I provide fractional technical operations leadership for companies scaling faster than their operations can support.
I step in, assess operational risk, stabilize what's threatening delivery, build a roadmap, and drive teams to execute it. I cover DevOps, cloud, security, IT, data, build/release, tooling, vendors, and operational risk.
My work is leadership, diagnosis, operating model design, prioritization, governance, and risk translation for CEOs, VPs of Engineering, COOs, and investors.
Within 90 days, releases are predictable, infrastructure is owned, and your technical leaders are focused on engineering instead of firefighting.
I am not a replacement for your CTO, a hands-on contractor, or a staff-level IC. I own the operational foundation so your technical leaders stay focused on the product.
20+ years of building operational foundations at scale.
Prytania Media Built a 35-person technical services org supporting four game studios and 150+ developers/artists across DevOps, IT, InfoSec, QA, Cloud, Data, and build/release operations.
The Pokémon Company International Scaled DevOps and Data from 2 to 32 FTE, supporting a 320M-user platform migration with improved reliability, cost discipline, and operational maturity.
Lexipol Achieved SOC 2 Type II on first attempt. Reduced AWS spend by 22%. Eliminated roughly 1,200 hours of manual engineering effort through AI-assisted infrastructure refactoring.
Expedia Built the company's first enterprise shared-services organization, scaling to 95 staff across four countries. Reduced MTTR from 4 hours to 35 minutes.
Technical Operations Risk Assessment I map operational risks across builds, deployments, cloud, security, tooling, vendors, and release operations. You get a 30/60/90-day roadmap with staffing and vendor recommendations. Takes 2 to 3 weeks.
90-Day Operational Foundation Sprint I build the operational foundation underneath delivery before the next crisis becomes a business problem. Ownership model, operating cadence, staffing and vendor decisions, and executive risk reporting throughout. 90 days.
Fractional Technical Operations Leadership Ongoing ownership of the operational layer. I lead planning and execution, translate risk into executive decisions, hire and manage resources, and keep your technical leaders focused on product. 3 to 6 months minimum.
Technical Operations Advisor After the main engagement, I stay on for monthly executive check-ins and async advisory. Staffing, vendor, tooling, and delivery readiness decisions. 6-month commitment.
Book a 30-minute call to talk through what's going on and whether I can help.
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